Legal

Privacy Policy

How I collect, use and protect your personal information when you visit this website or contact me about a project.

Last updated: [15/10/2026]

01Introduction

This Privacy Policy explains how Rovel Sutilleza (“I”, “me” or “my”) collects, uses, stores and protects personal information when you visit rovelsutilleza.com, submit a form, or contact me by email, phone or WhatsApp.

I am a web design, SEO and automation specialist based in Ras Al Khaimah, United Arab Emirates. For the purposes of applicable data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where relevant, the EU and UK GDPR, I am the controller of the personal information described in this policy.

02Information I Collect

I only collect information that is needed to respond to you, provide services, and run this website.

Information you provide: your name, email address, phone number, business name, website address, the service you’re interested in, your budget range, and any project details you include in a form or message.
Communications: emails, WhatsApp messages, call notes and files you send to me.
Client and billing information: billing contact, company details and payment records if you become a client.
Usage information: pages visited, time on site, referring website, device and browser type, and approximate location, collected through analytics tools.
Cookies and similar technologies, as described in the Cookies & Analytics section below.

03How I Use Your Information

To respond to enquiries and prepare quotes or proposals.
To deliver, manage and support the services you request.
To send invoices, keep business records and meet legal or accounting obligations.
To follow up about an enquiry or project you started.
To understand how the website is used and improve its content and performance.
To protect the website and my business against misuse, fraud or security threats.

I do not sell, rent or trade your personal information.

04Legal Basis for Processing

Depending on the situation, I process personal information on one or more of these bases: your consent (for example, when you submit a form or accept analytics cookies); the steps needed to enter into or perform a contract with you; my legitimate interests in running and improving my business, where these are not overridden by your rights; and compliance with legal obligations.

05Cookies & Analytics

This website uses cookies and similar technologies to function properly and to understand how visitors use it. This may include Google Analytics 4, which collects information such as pages viewed, session duration, device type and approximate location.

You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser add-on. Where required, a cookie notice on this website will ask for your consent before non-essential cookies are used. [Confirm: cookie consent tool used on the website.]

07International Data Transfers

Some of the service providers listed above may store or process information outside the United Arab Emirates. When this happens, I rely on providers that offer appropriate safeguards for personal data, in line with applicable data protection laws.

08Data Retention

I keep personal information only for as long as it is needed for the purposes described in this policy:

Enquiries that do not become projects: up to [24 months] after our last contact.
Client project and billing records: for as long as required by UAE accounting and tax obligations, typically [5 years].
Analytics data: according to the retention settings in Google Analytics [14 months].

When information is no longer needed, it is securely deleted or anonymized.

09Data Security

I use reasonable technical and organizational measures to protect personal information, including secure (HTTPS) connections, access-controlled accounts and up-to-date software. However, no method of transmission or storage is completely secure, and I cannot guarantee absolute security.

10Your Rights

Depending on the laws that apply to you, you may have the right to:

Request access to the personal information I hold about you.
Ask me to correct inaccurate or incomplete information.
Request deletion of your information, where there is no legal reason for me to keep it.
Object to or restrict certain processing, including direct follow-up messages.
Withdraw consent at any time, where processing is based on consent.
Request a copy of your information in a portable format.

To exercise any of these rights, email me using the details in the Contact section. I will respond within a reasonable time and may need to verify your identity first. You also have the right to lodge a complaint with the relevant data protection authority.

11Third-Party Websites

This website may link to other websites, including portfolio projects and social media profiles. I am not responsible for the privacy practices or content of those websites, and I encourage you to read their privacy policies.

12Children's Privacy

This website and my services are intended for businesses and adults. I do not knowingly collect personal information from anyone under 18. If you believe a minor has provided personal information, please contact me so it can be deleted.

13Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my services, tools or legal requirements. The latest version will always be available on this page, with the “Last updated” date shown at the top.

14Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact me:

Email: rovelsutilleza.freelancer@gmail.com
WhatsApp: +971 56 771 6268
Location: Ras Al Khaimah, United Arab Emirates